The Ecomax Catering team is always available to help with any enquiry. We are friendly, approachable and strive to ensure that our customers receive the best level of support possible.
A positive customer experience is essential to the success of Ecomax Catering. We ensure that we provide relevant advice, over the telephone, on-line or face to face, detailing the benefits and features of our products. Our team works in synergy with the Hobart cutting edge products. We provide performance and efficiency level information on all of the Hobart products, taking into consideration budget and site specific requirements, ensuring true value for money. We want you to feel the full benefit of the product and maximise the return on your investment.
Our team fully understands the high pressure environment in which you operate. We take the stress out of purchasing by listening to your specific requirements, utilising our in depth product knowledge to fully explore the available options, and striving to ensure that products purchased through Ecomax Catering fit your needs. Our focused customer support throughout the process means you always purchase with confidence.
SERVICE PROMISE
Ecomax Catering aims to deliver a service that will delight our clients. Whenever you contact our team, we promise that we will always provide you with the most up to the minute product information.
Ecomax Catering’s excellent reputation is built upon both its extensive product knowledge and the high quality of the Hobart brand. This combined with our fantastic customer service and aftersale support makes us an industry leader.
Our growing success is based on our service promise to deliver; cutting edge technology, product durability and a return on investment to our delighted customers.
In 2015 Ecomax Catering made a major investment into the business and rebranded the company. This marked a significant investment into our business, enabled us to refocus on our core values and improve the overall customer experience. Our refreshed systems ensure the entire process, from order to delivery, is continuously improving. The net result is a better experience for the most important aspect of our business - the customer.
For further information on Ecomax products, please email us at [email protected] or use the ‘live chat’ facility or simply contact a member of the Ecomax team on 01582 788121.
A new four part programme called ‘Tricks of the Restaurant Trade’ is currently airing on Channel 4. The show aims to highlight all the methods restaurants use to trick you into spending more money and making more profit.
Rational is celebrating 25 years of operation in UK and Ireland by launching a competition to find the oldest Rational combi oven in use, the prize is a fantastic brand new Rational SelfCooking Centre.
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